Shipping PolicyUpdated a day ago

Return Shipping Costs

Albee Baby does not assume return shipping costs. Customers will be responsible for all return shipping costs unless they purchase return coverage.

When you opt in for coverage when placing your order, your return shipping label is included, allowing you to return any item(s) in your order for a refund or exchange. All returns are still subject to the guidelines outlined in the return policy, regardless of whether coverage was purchased. If you decide not to purchase the return coverage, you can still return your items, but you will be responsible for the cost of the return shipping label.

Customers may request a prepaid shipping label. The costs associated with the label will be deducted from the refund amount once the item has been received.

UPS will make a total of 3 attempts to deliver your package. If a package is undeliverable or refused, there will be a $20.00 refusal fee plus our actual shipping costs, which include the freight to and from the customer. Our "actual shipping costs" are not the $4.95 charge for orders under $99.

Shipping Information

We offer free Ground shipping on all orders over $99, and charge a flat handling rate of $4.95 on all orders under $99. Albee Baby only ships to locations within the 48 contiguous states. We do not ship to APO, FPO or PO Box addresses, and unfortunately, we currently do not ship to Hawaii, Alaska, Canada or Puerto Rico. For those customers planning on forwarding their orders internationally, please remember that Albee Baby does not ship internationally and therefore cannot be held responsible or accountable for items once they are shipped overseas after they reach their forwarding destination in the US

• All of our orders are shipped via FedEx or UPS Ground.
• Orders are usually shipped within approximately 2 business days of order receipt.
• FedEx and UPS ground service can take an additional 5 business days to arrive at locations on the West Coast.
• Orders containing more than one item may ship in multiple packages and may ship on different days.
• Once your order is shipped, you will receive an email with your tracking information.
• Orderable items should be in stock at the time of your purchase. However, if they are not available once your order has been processed, you will be contacted by a customer service representative.
• Please note that once a UPS tracking number is generated for an order, that order can no longer be canceled.